Returns & exchangeالاستبدال والاسترجاع

Products can be returned or exchanged within 7 days of receipt, provided they are unused and in their original packaging, with the invoice.

• Products cut, modified, installed or used on site.
• Items made, cut or ordered specially for a project at the customer's request, unless they are defective.
• Damage caused by wrong storage or handling after delivery.

If you receive a defective product or one different from the invoice, tell us within 7 days with photos. We will replace it or refund it at no extra cost to you.

Send the order or invoice number, the items and the reason to Sales@ttctubing.com or WhatsApp +966 57 127 0016. Refunds are made by bank transfer to the account used for payment, normally within 14 days of receiving the returned items.